Engagement Commencement
Consulting and management engagements with CALAC Management & Consulting Inc. ("CALAC") begin after the client has accepted the engagement scope and any required payment arrangements have been completed. Where a written engagement agreement is used, the agreement governs the specific terms of the engagement.
Transparent Pricing
Clients receive clear pricing information before work begins. Depending on the nature of the engagement, fees may be structured as fixed fees, hourly rates, recurring retainers, or a combination of these approaches. Fee structure and estimated scope are documented in writing.
Invoicing
Invoices are issued in accordance with the engagement agreement. Invoices may be due upon receipt or according to another schedule specified in the engagement, such as monthly billing for ongoing advisory work or milestone billing for project-based engagements.
Accepted Payment Methods
CALAC generally accepts the following methods of payment for professional fees:
- Bank transfer (ACH or wire).
- Business or personal check payable to CALAC Management & Consulting Inc.
- Major credit and debit cards, where offered for a particular engagement.
Additional payment methods may be arranged in advance where appropriate. Fees or surcharges associated with specific payment methods, if any, will be disclosed before payment.
Late Payments
Where an engagement agreement provides for late payment terms, unpaid balances may accrue reasonable late fees or interest as permitted by applicable law and as described in the engagement. CALAC reserves the right to suspend performance on engagements with materially overdue balances, subject to advance notice.
Expenses and Third-Party Costs
Where an engagement anticipates reimbursable expenses or third-party costs (for example, travel, filings, or specialized reports), those items are itemized on invoices and, where practicable, disclosed or estimated in advance.
Billing Communications
Questions concerning invoices, payment methods, or billing history are welcome. We encourage clients to raise billing questions promptly so they can be reviewed and resolved in the ordinary course. Requests for adjustments are considered on a case-by-case basis in light of the engagement terms and the work performed.
Contact for Billing Support
Billing inquiries may be directed to CALAC Management & Consulting Inc., 1450 Frazee Road, Suite 301, San Diego, California 92108. Telephone: (619) 363-2176. Email: hello@calacmanagement.com. Business hours are Monday through Friday, 9:00 AM to 5:00 PM Pacific.